What personal information does Crownpokies collect?

We collect your email and password (or Google account details) and account currency at registration, plus payment details for each deposit and withdrawal.

Why does Crownpokies ask for ID documents?

Withdrawals require a photo ID, proof of address and proof of the payment method used, to confirm the account and payment details before a payout is released.

Is my data encrypted at Crownpokies Casino?

Yes, SSL encryption is applied on every page of the site to protect your personal and payment information.

Can I limit how my account is used?

Yes, you can set deposit, loss and wager limits, apply a cooling-off period from 1 week to 6 months, or self-exclude for 6 months, 9 months, 1 year or indefinitely.

How do I sign in or recover my password?

You sign in with your registered email and password or your Google account; password recovery is managed from the account login area.

What happens to my data after I withdraw funds?

Your verification documents and payment details remain linked to your account for future withdrawals through the same banking methods.

Crownpokies

Crownpokies Privacy and Data Protection Overview

Protecting your personal and payment data matters at every step, with SSL encryption applied on every page of the site. Sign up at Crownpokies and claim up to AUD 5,000 + 500 free spins across your first 5 deposits once your account is verified.

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How Casino Crownpokies Protects Your Data

At Casino Crownpokies we collect the information needed to open and run your account: your email address and password (or Google account details) at registration, your chosen account currency, and the payment details used for deposits and withdrawals through our supported banking methods. We apply SSL encryption on every page to protect this information while it moves between your device and our servers.

Why We Ask for Verification

Before a withdrawal is paid out, we require a photo ID, proof of address and proof of the payment method used. This confirms that the account belongs to you and that the payment details are correct, in line with the obligations of our operator, Novatrix S.R.L, under the Tobique Gaming Commission remote gambling licence No. 0000002.

We only use the data you provide to run your account, process transactions and apply the responsible gaming tools described below, not for purposes outside your account access and payment processing.

Data We Collect and Where It Is Used

The table below sets out the categories of information we handle and the stage of your account journey each one relates to.

Data category	Collected at
Email and password / Google account	Registration
Account currency	Registration
Payment and deposit details	Every deposit and withdrawal
Photo ID, proof of address, proof of payment method	Withdrawal verification

Each category is tied to a specific step, from opening your account to clearing a payout through our withdrawal process.

Your Controls Over Account Data

We give you direct tools to manage how your account and its data are used once you are registered.

Set daily, weekly or monthly deposit limits on your account.
Apply loss limits and wager limits to control activity.
Take a cooling-off period from 1 week to 6 months.
Self-exclude for 6 months, 9 months, 1 year or indefinitely.
Access Gambling Therapy support alongside these account controls.

These settings can be adjusted from your account area and are detailed further on our account limits page, which covers how each one is applied and removed.

Account Security and Operator Information

Casino Crownpokies is operated by Novatrix S.R.L under Tobique Gaming Commission remote gambling licence No. 0000002. This licence sets the framework under which your account and payment information are handled by our team.

Your multi-currency wallet, which holds both fiat and crypto balances, along with your CompPoints balance and VIP progress, sits inside your account area and is protected by the same SSL encryption applied across the rest of the site. Support is available 24/7 through live chat and email if you have a question about how your account information is used.

We recommend using a unique password for your account and keeping your verification documents ready ahead of your first withdrawal request to avoid delays.

Privacy and Data Questions at Crownpokies

What personal information does Crownpokies collect?: We collect your email and password (or Google account details) and account currency at registration, plus payment details for each deposit and withdrawal.
Why does Crownpokies ask for ID documents?: Withdrawals require a photo ID, proof of address and proof of the payment method used, to confirm the account and payment details before a payout is released.
Is my data encrypted at Crownpokies Casino?: Yes, SSL encryption is applied on every page of the site to protect your personal and payment information.
Who operates Casino Crownpokies?: Crownpokies is operated by Novatrix S.R.L under Tobique Gaming Commission remote gambling licence No. 0000002.
Can I limit how my account is used?: Yes, you can set deposit, loss and wager limits, apply a cooling-off period from 1 week to 6 months, or self-exclude for 6 months, 9 months, 1 year or indefinitely.
How do I sign in or recover my password?: You sign in with your registered email and password or your Google account; password recovery is managed from the account login area.
What happens to my data after I withdraw funds?: Your verification documents and payment details remain linked to your account for future withdrawals through the same banking methods.

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